Send a reminder to a customer

If your customer hasn’t paid your invoice by the due date, you can send a reminder and reminder fee (where applicable) directly from the invoice in Bokio. This can be done no earlier than the day after the due date. Click “More” in the top-right corner and then “Send reminder”.

send invoice reminder

You can choose just to write a message to the customer to remind them to pay the invoice, and you can also add a reminder fee. If no fee is to be charged, you must enter “0” in the reminder fee field.

choose reminder details

You can choose to either send the invoice directly by e-mail or export it as a PDF.

The message to the customer and any fee will be shown as a line above the original items in the invoice.