Send a reminder to a customer

If your customer hasn’t paid your invoice by the due date, you can send a reminder and reminder fee (where applicable) directly from the invoice in Bokio. This can be done no earlier than the day after the due date. Click “More” in the top-right corner and then “Send reminder”.

You can choose just to write a message to the customer to remind them to pay the invoice, and you can also add a reminder fee. If no fee is to be charged, you must enter “0” in the reminder fee field.

You can choose to either send the invoice directly by e-mail or export it as a PDF.

The message to the customer and any fee will be shown as a line above the original items in the invoice.